Responsible Gaming
at goldpari

goldpari was built with the firm belief that gambling should be a form of entertainment — not a financial strategy, not an escape from personal problems, and never a source of harm. We recognise that for the vast majority of our players in Bangladesh, gaming on goldpari is an enjoyable pastime. However, we also recognise that a small number of players may develop difficulties with gambling control, and it is our responsibility to support those players proactively.

Our responsible gaming programme operates across three levels. First, we provide preventive tools — deposit limits, time controls, reality checks — that every player can configure from their account settings at any time. Second, we conduct ongoing monitoring of player behaviour patterns and may reach out to players whose activity suggests potential harm. Third, we provide clear and accessible pathways to professional support for any player who needs it.

Responsible gaming at goldpari is not a box-ticking exercise. It is a core operational principle. Every feature we develop, every promotion we run, and every communication we send is reviewed through the lens of player welfare. We do not target players who have set limits or are showing signs of distress with promotional material, and we never incentivise players to increase spending beyond what they have set as their own personal comfort level.

goldpari operates a strict 18+ age policy. No person under the age of 18 is permitted to open an account, deposit funds, or place any bet on the goldpari platform. This rule applies without exception to all players in Bangladesh and all other jurisdictions where goldpari accepts registrations.

Age verification is a mandatory step in our Know Your Customer (KYC) process. All players are required to submit valid government-issued identity documents — such as a National ID card, passport, or driving licence — before withdrawal requests can be processed. goldpari reserves the right to request age-verification documents at any point during a player's lifecycle on the platform, including at registration, before the first deposit, or before any bonus is credited.

Where goldpari has reason to suspect that a player may be under the age of 18, the account will be suspended immediately pending verification. Any funds deposited by an underage player will be returned in full, and no winnings will be paid out on bets placed during the suspension period.

Protecting Minors in Your Household: If you share a device or computer with a minor, we strongly recommend using parental control software to prevent access to online gambling sites, including goldpari. Always log out of your goldpari account after each session and keep your login credentials private. Never share your account password or allow anyone else to use your account.

One of the most effective responsible gaming tools available to goldpari players is the ability to set hard limits on how much money can be deposited into an account during a given period. These limits are player-controlled, easy to set, and enforced automatically by the platform.

How to Set Deposit Limits

After completing goldpari Login, navigate to the Responsible Gaming section within your Account Settings. From there, you can configure the following limit types:

Important Rules on Limit Changes

• Reducing a limit takes effect immediately. If you lower your daily deposit limit from ৳5,000 to ৳2,000, the new lower limit applies from the moment you save the change.
• Increasing a limit is subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This delay is intentional — it gives you time to reconsider the increase.
• You may also set a loss limit and a wager limit in addition to or instead of a deposit limit, depending on which metric best reflects your personal comfort level.
• Limits set on goldpari apply across all payment methods linked to your account, including bKash, Nagad, Rocket, and Upay.

Spending extended, uninterrupted periods gambling online is one of the behavioural patterns most associated with problem gambling. goldpari provides a suite of time-based controls designed to help you maintain a healthy relationship with session length and frequency.

Session Time Limits

You can set a maximum session duration — for example, 60 minutes — after which goldpari will either display a warning notification or automatically log you out, depending on your preference. Session time limits can be configured in 15-minute increments from a minimum of 15 minutes up to a maximum of 8 hours per session.

Reality Check Notifications

If you prefer to remain in control without hard session endings, you can activate reality check reminders. These pop-up alerts appear at intervals you choose (every 30, 60, or 90 minutes) and display:

• The total time elapsed in your current gaming session.
• Your net wagering position (total bets placed minus total winnings) for the session.
• A prompt asking whether you wish to continue playing or take a break.

Reality checks are a low-friction way to stay aware of time and money during a gaming session without needing to set strict hard limits.

Time-Out (Cool-Off) Periods

A time-out is a short-term voluntary account suspension. When you activate a time-out on goldpari, your account is immediately locked for the duration you select. Available time-out periods are:

• 24 hours
• 48 hours
• 7 days
• 30 days

During a time-out, you cannot log in, deposit, or place any bets. Pending withdrawals will continue to be processed normally during a time-out period. At the end of the time-out, your account automatically reactivates — no action is needed on your part to resume access.

Self-exclusion is the most comprehensive responsible gaming tool available on goldpari. It is designed for players who feel they have lost control of their gambling behaviour and need a firm, enforced break from the platform. Activating self-exclusion is a serious and binding step — not a cooling-off tool — and goldpari treats all self-exclusion requests with corresponding gravity.

Self-Exclusion Duration Options

• 6 months — The minimum self-exclusion period available on goldpari.
• 1 year — A full calendar year of enforced account suspension.
• 3 years — An extended exclusion period for players who need longer-term protection.
• Permanent / Lifetime — A permanent closure of your goldpari account with no option to reopen.

What Happens During Self-Exclusion

• Your goldpari account is suspended immediately. The suspension takes effect within 24 hours of your request being confirmed.
• You will not be able to log in, deposit, or place bets for the full duration of your chosen exclusion period.
• goldpari will suppress all promotional and marketing communications to you for the duration of the exclusion — you will not receive bonus offers, newsletters, or re-engagement emails.
• Any account balance you hold at the time of exclusion will be returned to you via your registered payment method (bKash, Nagad, Rocket, or bank transfer) within 5 business days.
• At the end of a non-permanent exclusion period, the account does not reactivate automatically. You must actively contact goldpari support to request reactivation, and a 24-hour cooling-off period applies before access is restored.

How to Request Self-Exclusion

Problem gambling is not always easy to identify in yourself, particularly when gambling has been an enjoyable part of your routine. The following signs — drawn from internationally recognised clinical guidance — may indicate that gambling is becoming harmful. If you recognise several of these patterns in your own behaviour, we encourage you to take action using the tools described on this page or to seek professional support.

Recognising these patterns early is the most important step. goldpari is here to help — and asking for help is a sign of strength, not weakness. If you are unsure whether your gambling is becoming a problem, the self-assessment tool in Section 7 of this page can provide additional clarity.

The following questions are based on widely used problem gambling screening instruments. Reflect honestly on each question as it relates to your gambling activity over the past 12 months. There are no right or wrong answers — this is a private exercise for your own awareness.

If you believe your gambling is becoming a problem — or if you are worried about someone else's gambling — goldpari urges you to reach out for support. Seeking help is the most courageous and practical step you can take. You do not need to wait until a crisis point; support is available at every stage.

Contact goldpari Directly

Our responsible gaming team is available 24/7 through our English-language live chat and by email at support@goldpari. Use the subject line "Responsible Gaming Support" to ensure your message is prioritised. Our team can help you activate any of the tools described on this page, process a self-exclusion request, or simply listen and point you toward professional resources — all without judgement.

Blocking Software

For broader protection across multiple gambling websites, consider using internet filtering and blocking software. These tools can be configured on your desktop, mobile, and tablet devices to block access to online gambling platforms at the network or application level. If you are unsure which solution is right for your device, our support team can provide general guidance.

Support for Family Members

If you are a family member or close friend of someone whose gambling is causing concern, you are also welcome to contact goldpari. While we cannot share account-specific information with third parties due to our privacy obligations, our team can provide general guidance on how to start a conversation with a loved one and what support resources are available. Your concern matters and you do not have to navigate this alone.

goldpari also encourages players to review our FAQ page for answers to common questions about account tools and limits, and our Terms & Conditions for the full legal framework governing responsible gaming obligations on both sides of the player–platform relationship.